Redmond-based software giant Microsoft Corporation(NASDAQ:MSFT) is trying to dispel concerns in Europe that it is indulging in restrictive practices by blocking customers’ ability to choose between different browsers.
Anti-trust regulators in the European Union are probing the software firm to verify claims from computer makers that it is blocking them from installing web browsers other than Internet Explorer on its new Windows operating system.
European Commissioner Joaquin Almunia said on Saturday that Microsoft has expressed its willingness to introduce suitable measures that would address many of the concerns.
"In my personal talks with Microsoft CEO Steve Ballmer he has given me assurances that they will comply immediately regardless of the conclusion of the antitrust probe," Almunia said at an economic conference in northern Italy, adding that he considered the matter a "very, very serious issue."
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The current investigations were started in July after claims were received that the U.S. company was not adhering to agreements made with regulators three years ago that it would offer users a choice of downloading other web-browsers.
In its latest spat with the U.S. group, the EU watchdog is also looking into allegations that Microsoft does not provide access to complete interfaces (APIs) for non-default browsers in Windows 8, Reuters reported.
Meanwhile addressing a separate issue Almunia said he was in favour of extending a temporary authorization for state aid for stricken Franco-Belgian bank Dexia beyond a September 30. deadline.
"But the most important thing is to advance on a final, structural solution about the future of the Dexia group," he said.