It would not be wrong
to say that Google’s Nexus 4 has been a complete debacle till date. Apart from
an awful online ordering system, shortage of supply and a complete lack of
communication from Google, the would-be owners of the Nexus 4 are left with
only one option – losing their temper completely.
Google has sensed the
rising anger and is now offering its frustrated customers a better explanation
for all the things that have gone wrong.
To start with, it has
put the blame on LG. Managing Director of Google, Dan Cobley has stated on his
Google+ page that supplies from the manufacturer are limited and inconsistent.
Also, the communications have been inconsistent.
Well, this does not
really surprise anyone. It has been clear since the beginning that neither LG
nor Google has properly predicted how much demand the Nexus 4 would attract. Google
has clearly become a victim of its own success here.
Cobley said that there
are a number of Nexus 4 orders that have been fulfilled. This implies that, theoretically,
the orders should be delivered before Christmas.
However, the most
surprising thing about the whole scenario is that Google is at the focus. A
company that excels at just about everything it puts its finger on, it comes as
a surprise is to see Google so incompetent in something that the majority of
hardware companies have somewhat got a grip on. Google may be great in
designing software, but the company surely has a lot to learn when it comes to
understanding the hardware world.
Cobley’s complete
response to Nexus 4 users said that the company is working day and night on
resolving the issues that have cropped up. He also said that the company is
positive about sharing some good news very soon.
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